Privacy Policy of Estatly Real Estate Dubai
1. overview of data protection
General information
The following information provides you with an easy-to-understand overview of what happens to your personal data when you visit our website. The term "personal data" includes all data that can be used to identify you personally. You can find detailed information on the subject of data protection in our full privacy policy.
Data collection on this website
Who is responsible for data collection on this website?
The data on this website is processed by the operator of the website. The contact information can be found in the section "Information about the controller" in this privacy policy.
How do we collect your data?
Your data is collected when you provide it to us, e.g. by entering it in a contact form. Other data is collected automatically by our IT systems as soon as you visit the website. This automatically collected data includes technical information such as browser, operating system or access time.
For what purposes do we use your data?
Some of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. You can revoke your consent to data processing at any time for the future. Furthermore, you have the right to request the restriction of the processing of your data and to lodge a complaint with the competent supervisory authority.
Analysis tools and tools from third-party providers
It is possible that your surfing behavior may be statistically evaluated when you visit our website. This is mainly done with so-called analysis programs. You can find detailed information on this in our privacy policy.
2. hosting
External hosting
Our website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This includes IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website accesses and other data generated via a website.
Data processing
We have concluded a data processing agreement (DPA) with our hoster, which ensures that it only processes personal data in accordance with our instructions and in compliance with the GDPR.
3. general information and mandatory information
Data protection
We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
Responsible body
The controller responsible for data processing on this website is:
Andreas Schmidt
Saaha Office B - Downtown Dubai - Dubai - United Arab Emirates
United Arab Emirates
Phone: +971 54 498 4985
E-mail: hello@estatly.ae
Duration of storage
Unless a specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose of data storage no longer applies. If you request deletion or revoke your consent to data processing, your data will be deleted, provided there are no statutory retention periods.
Information on data transfer to third countries
Among other things, we use tools from companies in the USA or other third countries with insecure data protection laws. No EU-equivalent data protection can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. These data transfers take place on the basis of the EU Commission's Standard Contractual Clauses (SCC).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)
If your data is processed on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to object to the processing at any time on grounds relating to your particular situation. If your data is processed for the purpose of direct marketing, you also have the right to object at any time.
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or to fulfill a contract handed over to you or to a third party in a common, machine-readable format.
SSL and/or TLS encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and a lock symbol appears in the browser line.
Encrypted payment transactions on this website
If there is an obligation to transmit your payment data to us after the conclusion of a fee-based contract, this transmission takes place exclusively via encrypted SSL or TLS connections.
Information about correction and deletion of data
You have the right to information about your stored personal data, its origin and recipients as well as the purpose of processing. You also have the right to have this data corrected or deleted.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data if one of the following conditions is met:
- You dispute the accuracy of your data stored by us.
- The processing of your data is unlawful, but you refuse to delete the data.
- We no longer need your data, but you need it to assert, exercise or defend legal claims.
- You have objected to the processing of your data as long as it has not yet been determined whose interests prevail.
4. collection of data on this website
Cookies
Our website uses cookies. Cookies are small text files that do not cause any damage to your end device. Some cookies are technically necessary to ensure certain functions of the website. Other cookies are used to analyze user behavior or to display advertising.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
Request by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, we will store and process your inquiry, including all personal data (name, request), for the purpose of processing your inquiry. We will not pass on this data without your consent.
Communication via WhatsApp
Among other things, we use WhatsApp to communicate with our customers. Communication is encrypted end-to-end. However, WhatsApp receives access to communication metadata. WhatsApp is used on the basis of our legitimate interest in fast and effective communication or on the basis of your consent.
5. social media
Instagram plugin
Our website uses functions of the Instagram platform provided by Facebook Ireland Ltd. If you are logged into your Instagram account and click on the Instagram button, Instagram can associate your visit to this website with your user account. We have no knowledge of the content of the transmitted data and its use by Instagram.
6. analysis tools and advertising
WordPress statistics
Our website uses "WordPress Statistics" to anonymously analyze visitor access. The information about the use of this website is stored on servers in the USA. Your IP address is anonymized before it is saved.
Facebook pixel
This website uses the Facebook pixel to measure conversion rates. This service is offered by Facebook Ireland Limited. The Facebook pixel enables the tracking of site visitors after they have clicked on a Facebook ad. The data is collected anonymously, but is stored and processed by Facebook.
7. plug-ins and tools
YouTube
This website embeds videos from YouTube. The operator of the site is Google Ireland Limited. When you visit a page with a YouTube video, a connection to the YouTube servers is established.
Zapier
Our website uses Zapier to integrate and synchronize various functionalities and tools. The use is based on our legitimate interest in the effective use of the tools used.
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- Online marketing and partner programs
Affiliate programs
Our website participates in affiliate partner programs. If you click on an advertisement and carry out a transaction, we receive a commission. Our partners use cookies or similar technologies for this purpose.
9. e-commerce and payment service providers
Processing of data (customer and contract data)
We collect, process and use personal data only insofar as this is necessary for the establishment, content or modification of the legal relationship. The customer data collected will be deleted after completion of the order or termination of the business relationship.
Data transmission upon conclusion of contract
We only transfer personal data to third parties if this is necessary in the context of contract processing, e.g. to the credit institution responsible for processing payments.
Payment services
We integrate third-party payment services on our website, such as PayPal, Apple Pay, Google Pay and Sofortüberweisung. The respective data protection provisions of the providers apply to these transactions.
10. online-based audio and video conferences (conference tools)
Data processing
We use online conferencing tools such as Zoom to communicate with our customers. These tools collect the data required for use, e.g. e-mail address and telephone number, as well as conference metadata. Content that is exchanged within the tool is also stored on the provider's servers.
Purpose and legal basis
The conference tools are used to fulfill contracts or on the basis of our legitimate interest in efficient communication. If consent has been obtained, the tools are used on the basis of this consent.
Duration of storage
The data collected via the conference tools will be deleted as soon as it is no longer required, you withdraw your consent or the purpose of data storage no longer applies.
